Frequently Asked Question's

Got at question?  We are here to answer!

If you can't see your question here, drop us a line on our Contact Us page.

Do I need to choose a cake from your gallery?

 

 

 

No, all our cakes are individually made to order.  If you have a design or theme in mind please contact us on 07956 944504 or via Contact Us so we can discuss how we can create an individual cake perfect for you.



Do you deliver and if so how much does this cost?

How far in advance due I need to book my cake?

 

 

How do I place an order?

Can I order a cake at short notice?

Can I choose a different flavour cake for each tier?

How do I book a cake ?

How do I pay?

Do I need to pay a deposit?

When will I need to pay my final payment?

What if I am allergic to certain food products?

Do you cater for special dietary requirements?

Yes, I deliver free of charge within a 10 mile radius of Wingate, Durham. Having your cake hand delivered gives Cake Inspirations the responsibility for ensuring that your cake arrives in perfect condition and on time.

 

Venues over 10 miles are subject to an additional charge, please contact us for a quote.  Alternatively, you can collect your cake in person.


We will do everything we can to accommodate your order, however we work to a maximum number of cakes per week to ensure each cake is produced to the highest standard.

 

Usually a minimum of 2 weeks is sufficient, however to avoid disappointment please order as early as possible to secure your date.  For wedding cakes a minimum of at least 3 months notice is required

 

*Please Note: 3 months notice is also required for our rich fruit cakes to ensure they mature to their best.


To place an order you can contact us using the enquiry form,

Or call us on 0795 944504. 

Or email your enquiry to carolehall@cakeinspirations.net


Yes you may be able to order a cake at short notice.  It may be possible to accept your order depending on how many bookings we have.


Yes, you can have different flavours for each tier or you can have them all the same.  The choice is yours.


If you want a quote or to book a cake or just to discuss a possible design please contact me using the enquiry form or call me on 07956 944504.  Alternatively you can email your enquiry to carolehall@cakeinspirations.net


Payments can be made by cash or bank transfer. For more details please contact us.


Yes, once the order is placed a 50% deposit is required, which is non-transferable and non-refundable (A £100 deposit is required for wedding cakes).  Your order will be confirmed on receipt of the deposit and no guarantees can be given on availability until the deposit has been paid.


Balances for wedding cakes are due 28 days before delivery/collection or set up. All other cakes must be paid in full 7 days before the event if paying by bank transfer, otherwise cash can be accepted on delivery/ collection.


Please be aware that whilst your chosen cake may not be made with ingredients containing specific allergens, it is prepared in a kitchen where other allergens may be present. A full list of ingredients and allergens for each product is available upon request.  Please also note raw materials used may have been produced in a factory where other allergens are present.   


All our cakes are baked to order in our family kitchen which is been registered with the local authority Environmental Health and awarded a food hygiene rating of 5.  As we don't have a designated kitchen for allergen free baking we regret we are unable to guarantee our cakes to be free from specific allergens.