FAQ's

Do I need to choose a cake from your gallery?

No, these are cakes we have already created for our customers.  If you have a design or theme in mind please contact us on 07956 944504 to discuss this as we are confident we can design an individual cake perfect for you.

I can't see a certain flavour on your menu, can you create it?

We have a choice of flavours & fillings to choose from, however, if you have a particular flavour in mind that you don't see listed, please contact us as we can bake many other flavours.

Do you deliver?

Yes, we deliver free of charge within a 5 mile radius of Wingate, Durham. 

Having your cake hand delivered gives Cake Inspirations the responsibility for ensuring that your cake arrives in perfect condition and on time.

Venues over 5 miles are subject to an additional charge, please contact us and we will be happy to provide a quote.

 

How far in advance due I need to book my cake?

Cake Inspirations will endeavour to do everything we can to accommodate your order, however we work to a maximum number of cakes per week and will not compromise quality through quantity.

 

We usually require at least 3 months notice for wedding cakes and at least 2 weeks for celebration cakes is sufficient, however to avoid disappointment please order as early as possible to secure your date. 

 

*Please Note: 3 months notice is required for our rich fruit cakes  to ensure they mature to their best.

To book please contact us using our enquiry form or call us on 0795 944504.  Alternatively you can email your enquiry to carolehall@cakeinspirations.net

 

What if I need a cake at short notice?

Should you need a cake at short notice please contact us as it may be possible to accept your order depending on how many bookings we have.

Do you offer private consultations for wedding cake designs/ tasting?

Yes,  we will work with you every step of the way, giving you peace of mind from the initial consultation and design to the delivery at your chosen venue.  We will create a delicious, beautifully decorated once in a lifetime work of art for your very special day.


We know how important it is to get it right and therefore we encourage the bride and groom to arrange a personal tasting and consultation appointment (by request).  This service is complimentary and will give you the opportunity to sample our delicious flavours (up to three) and discuss the design of your cake. To help  you in choose the perfect design for your cake we ask you to bring along as much informations as possible to help us guide you make the perfect choice, such as colour samples, fabric swatches, pictures of your flowers.  During the consultation we can advice on the style and size of the cake to suit the number of guests and venue.   Please contact us in advance to arrange a consultation appointment.

Can I choose a different flavour cake for each tier?

Yes, you can have different flavours for each tier or you can have them all the same.  The choice is yours.

How do I book a cake ?

If you want a quote or to book a cake or just to discuss a possible design please contact us using our enquiry form or call us on 07956 944504.  Alternatively you can email your enquiry to carolehall@cakeinspirations.net

How do I pay?

Payments can be made by cash, bank transfer or cheque.  For more details please contact us.

Do I need to pay a deposit?

Yes, once the order is placed a deposit of £100 for wedding cakes and 50% for all other cakes is required, which is non-transferable and non-refundable.   The order is confirmed on receipt of the deposit and no guarantees can be given on availability until the deposit has been paid.

When will I need to make my final payment?

Balances for wedding cakes are due 28 days before delivery/collection or set up.  All other cakes must be paid in full 14 days before the event if paying by cheque or by bank transfer, otherwise cash can be accepted on delivery .  Where the cake has been paid in full and we have been given 14 days notice of cancellation the balance less the deposit will be refunded.

Do you cater for special dietary requirements?

As all cakes are baked to order from our family kitchen and we don't have a designated kitchen for allergen free baking we regret we are unable to guarantee our cakes are free from allergens.

What if I am allergic to certain products?

Please be aware that whilst your chosen cake may not be made with ingredients containing specific allergens, it is prepared in a kitchen where other allergens may be present. A full list of ingredients and allergens for each product is available upon request.  Please also note raw materials used may have been produced in a factory where other allergens are present.    

 

Please find below an example of some of our cake flavours and the allergens present in  them.